skinstore customer service reviews
SkinStore has a consumer rating of 1.85 stars from 284 reviews indicating that most customers are generally dissatisfied with their purchases. No problems with either . When you do find the companys number and call. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. When I ordered it , it was available online. Review #2392765 is a subjective opinion of poster. Love skinstore! They easily took my money, not so easy to get it back! SkinStore ranks 251 of 929 in Cosmetics and Personal Care category. 3 reviews of Skincare Solutions Store "I highly recommend the Skincare Solutions Store online! None the less, it is very disappointing. Review #2381506 is a subjective opinion of poster. I don't have it. Customer service is terrible. Before you call, take a look at the SkinStore Contact Us page, which answers many common queries. Very satisfied. I qualified for two Free products with the order I placed. I made an order over 1 week ago. They have zero customer service. Plus skinstore has lots of great deals and discounts. The ball which snaps into the dispensing hole has … SkinStore is your number one destination for premium beauty. Great quality. They are the worst customer service I have ever dealt with, If you wish that your prior post be removed, submit a notarized letter, Refused refund even after manufacturer return authorizaton, Do not deliver order and you can reach no one for help. Never again. © 2021 Trustpilot, Inc. All rights reserved. Please see my review # 196**** on pissed consumer. I read the reviews online and immediately knew I was screwed. Still waiting and hoping. Most commonly, consumers tend to contact SkinStore to ask questions about: Shipping and Delivery, Return/ Replace, Activation/ Cancellation. Reviews → Online Retailer → Skinstore Skinstore Reviews (1) Add a review… They are giving me the runaround and will not return my money. They are unable to be reached via the customer service … The other item I ordered at the same exact time was already delivered few days ago. Ken Manaster Kmanaster@***.edu. Horrible customer service Horrible customer service - horrible experience. Finally got a response,saying warehouse mispicked and did I still want the product I ordered. Review #2355408 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. 3 SkinStore reviews. ", "Do not use this company", "DON'T BUY FROM THEM EVER". Skinstore received the same on 1/7. I have never received my $200.00 order and cant get through to customer service. favored products always in stock and delivered quickly. SkinStore ranks 253 of 919 in Cosmetics and Personal Care category. "What a terrible Customer Experience! Their BBB rating is nill. Sharing is caring! SkinStore was first mentioned on PissedConsumer on Apr 17, 2012 and since then this brand received 223 reviews. Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would … Wide selection on products and brands, super quick shipment. I cannot contact anyone there. Order no. Dermstore has all of the same products and FAR better customer service. I want to return it, but their return policy makes it almost prohibitive! The fastest way to contact Skinstore.com, the best Skinstore.com phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well as tips for specific popular customer service issues and reviews… SkinStore was first mentioned on PissedConsumer on Apr 17, 2012 and since then this brand received 223 reviews. This is the first time shopping in Skincare. Looked as though it had been used before.Had to email customer service and was told I had to ship it back at my expense. Order #24580****. SkinStore Customer Service Phone Number (844) 433-5143 (4 days ago) Contact skinstore customer service. Mederma Advanced Scar Gel Customer Reviews from SkinStore. Review #2373151 is a subjective opinion of poster. Reasonable price, fast delivery and good experience. Review #2396943 is a subjective opinion of poster. Read reviews, compare customer ratings, see screenshots, and learn more about SkinStore. It was mildly annoying when my order arrived fully 6 weeks after placing it, but now, 6 weeks after RETURNING it at my own expense (for which UPS provided delivery confirmation,) they claim to not have received it. If there is a mistake with your order you are on your own loss. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. It takes days to just get a response. ... Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 888-586 … My items were never shipped. For more information about PissedConsumer check out our Nevertheless, if that isnt possible, a refund would be appreciated. www.skins tore.com. Therefore, I am still waiting for my refund. The only thing they said is they would offer me a five dollar credit for a future purchase. I have contacted the customer services numerous times over different issues, all these time they would only state the facts or play dumb … Again, I went through their clunky system and messaged that I do want it. 45 days since I placed my... read more. Check out our exclusive offers and cash back bonuses. Query sent to Skinstore Customer Service: "I have been a customer for many years - and this is the first time I've had a problem with a purchase. Oz." During its shipment, the oils spilled inside the box, seems the bottle cap was... Order very delayed. you can call skinstore at toll free number, write an email, fill out a contact form on their website www.skinstore.com, or write a letter to skinstore… I'm VERY disappointed. Visit this website www.skins tore.com. Consumers complaining about SkinStore most frequently … “ The customer service is either powerless or refuses to act. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. User's recommendation: DON'T BUY FROM THEM EVER. I immediately returned the items (did not even inspect them as I knew they would be fake) and the company received my return on Dec 16th. Service… I placed a huge order for a few hundred dollars. Weight Loss. 3.3. I returned an unopened product, with a Return Authorization, on December 29, 2020. Why would I purchase anything further from a company that does not even honor the products they promised? Great prices. Recent recommendations regarding this business are as follows: "Never ever buy from these people. User's recommendation: Stay away from this company. Disgraceful. Buy elsewhere My order was not received. Read genuine and unbiased product reviews from our customers. Their customer service is only available via messaging, and as yet, has provided no service at all. SkinStore.com Reviews ( 11 Reviews ) Website: www.SkinStore.com . Luke provided excellent customer service! I have used this... Refund and/or Replacment of Obagi Medical Professional-C Microdermabrasion Polish and Mask 2.8oz. A day later I received notice the order had been shipped to an address that I had not lived for over 3 … 279 reviews skinstore.com. My only complaint is that they sent me their complimentary sample separate from my order in a box that was way too big. Their customer service number has a message apologizing due to all the lines being down. Check our FAQ. Price point to high. I have been trying to return an unopened product for over a month. WORST CUSTOMER SERVICE - I received an item with a faulty dispenser (photos attached). My purchase order states that the items were to be shipped on 26/10/20. Skinstore.com. It's only been 2 wks or less, so no issues with the product yet. I was placed an order at Jan12,and still haven't gotten my package on Jan 20,The package had supposedly arrived on Jan 19,However, nothing had shown up. I have not received the product I have purchased package was never delivered please check please check please check. Too many complaints about them etc EVERYWHERE. Review #2373286 is a subjective opinion of poster. User's recommendation: Never ever buy from these people. Customer service contacts and company information. SkinStore Reviews 3,114 • Average . Whats the problem? Skinstore. Order No. 27206**** why is it taking long to deliver? There is not enough information available to create the chart. Even though SkinStore … Many thanks! Old/Dried-up Obagi-C Mask -CS Runaround w/ no replacement - only 15% refund for $80 product!! Fast shipping. This is not honest way of operating s business. We suggest you review … Review #2421657 is a subjective opinion of poster. The Nellie Set contained a damaged item: The Rosehip Fruit Extract Cleansing Oil .95 Fl. Have something to share about Skinstore? They sell items that are expired on a routine basis without telling the customer that they will receive an item that was … What happened? Purchased the NuFace Mini barely a month ago. Contact the SkinStore Customer Service. Write a review Sign in. I sent at least 15 emails back-and-forth at which time theyre telling me they are not going to send me any free product because it is after the fact. To learn more about the ways to appreciate the reviewer please visit They are rude and I will leave a review on every single website possible so no one has to go through this. See business transparency ... Their customer service format is not conducive to providing great customer service… They told me a product is not available after a bought it. www.realthanks.com. The address in the package is missing part of my address. intuitive website, easy ordering and checkout. Review #2424407 is a subjective opinion of poster. From the website's popularity, customer service, online reputation, and IP address to Alexa rank, genuine social media praise, and mentions in other authoritative websites, www.skinstore… SkinStore See All Reviews. I mean that is ridiculous. All codes are guaranteed to work. ... All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. Review #2359103 is a subjective opinion of poster. 25893****. It is now February 17, 19 days from the first time I was assured I'd have my $244 refunded. Yet it was super easy, delivery was on time with no delays or missed info. This still has not been resolved. Product arrived as ordered. It's pricier but it's legit. What is your customer experience with SkinStore? Only the latest review will count in the company's TrustScore. This is a very frustrating & disappointing experience that will result in a lost valued customer if not resurrected soon. Skinstore.com is the absolute worst place to buy skin care or beauty products. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Too difficult and time consuming to deal with Skin Store. Great product, good descriptions excellent pics. My order #25906**** was delivered on December 17, 2020. Download SkinStore and enjoy it on your iPhone, iPad, and iPod touch. These devices and products are a HUGE spend for me and I was hoping for better customer service. The algorithm is subject to change in future. The price level of this organization is high according to consumer reviews. Review #2394572 is a subjective opinion of poster. I am very happy with the products and quick distribution of the products purchased from SKINSTORE. Online message system VERY user-unfriendly. If you have questions about your SkinStore account, orders or coupon codes, you can talk with a SkinStore customer representative by calling 844-433-5143. 7 days later, not hearing, I wrote that I was disputed the charge. ... service or business. Do you have something to say about SkinStore? SkinStore is the … A free inside look at company reviews and salaries posted anonymously by employees. I placed an order for product totaling $56.20 with The SkinStore. Thank You for Your Reply! It is not good to have no customer service phone, separate delivery and no e-mail notice that it is lost, and it will never come again. Thank you. Rights Reserved, You Are About to Contact PissedConsumer.com. I’ve ordered SkinStore x SundayRiley box, it was my first order from this store. I never received My item and they barely check their complaints! I received it within the time frame they mentioned. Skinstore — faulty skin cleanser dispenser. I FOUND THE SKIN ROLLER WORKS REALLY WELL ESPECIALLY WHEN I AM TIRED AND PERKS UP MY SKIN EVERY WOMAN SHOULD HAVE ONE CUSTOMER SERVICE … Review #2352940 is a subjective opinion of poster. According to their website, the SkinStore.com website was one of the first available online stores to stock their inventory with dermatologist-created and recommended products which are available to customers worldwide. SkinStore coupons and coupon codes for February 2021 from CouponCabin. Review #2403528 is a subjective opinion of poster. What can we help you with? Review: I placed an order([redacted]) on Feb.27th.My shipping address is [redacted]The package was sent by [redacted].On Mar.3rd,I found my package was signed by a stranger’[redacted] contact with skinstore customer service … Overall excellent. Obagi C Mask: The product is dried up and most likely 'old'. So frustrating! Review #2356159 is a subjective opinion of poster. They have a recording asking you to email them. Upon receipt of these details we will … Today the website says that they carry more than 7,500 products in more than 250 different brand names across hair care, cosmetics, men’s, natural, and fragrances. The Rosehip Oil bottle is nearly empty. You can also contact customer service … He was prompt and efficient. I realized this business was a scam after I ordered 2 products. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. 1,253 talking about this. Write a review. I feel so stupid, but why has no one caught these guys and shut them down?? Recent recommendations regarding this business are as follows: "Never ever buy from these people. It's always such a pleasure to receive this feedback from our loyal customers. So far I am super happy with the service, products and the store … My order is 26722****. Pissed Consumer © 2021 All ", "Do not use this company", "DON'T BUY FROM THEM EVER". Terrible customer service! Blog article. Please contact our Customer Service team to arrange your return. The package was ordered on 12/31. DHL has only part of my address so they wont do anything about it. I see no benefit and I think the lag time between "beeps" is excessive, causing me to believe it may have issues. Always easy to use this website, sales are very good, no problems with orders or deliveries. Cons: Extremely poor service, Customer service staff accusations, Customer service non-exsistant, Do not stand behind customer, Them making it difficult for a customer to correct their mistake. Now they wont refund me $50. Skip SkinStore. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Skinstore.com in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Skinstore.com, compared by speed and customer … DO NOT ORDER from them. We are processing your message. You should never shop here compared to Sephora or Ulta. You can't talk to anyone, and they simply post the same answer over and over. So far, so good. Prior to bringing the package to my house, the shipper (of their choice) lasership returned the package to them due to a damaged box issue. As a woman in my mid 20's who has never had a skin care regiment process and was staring to see the harsh effects of that, I was fortunate enough to stumble upon this online skincare shop. Ordered a laser hair remover for $200Product arrived on timeTook it out of box and it did not function. Ordered the mini Nuface. SkinStore … However, Skinstore is constantly monitoring the situation (and any official advice issued in connection with the same) and Skinstore is taking sensible measures to protect customers and staff. Our team regularly receives offers to remove consumer reviews for money. Review #2389330 is a subjective opinion of poster. We will need to know your order number, the item you want to return and the reason for return. I am a very valuable customer and historically have preferred skin store over other distributors. Every product was covered in safety bags. Use RevDex to write a review. User's recommendation: Buy from dermstore.com. 1. INITIALLY BUT IT WAS GIVEN TO ME AS A…GREAT PRODUCT GREAT CUSTOMER SERVICE INITIALLY BUT IT WAS GIVEN TO ME AS A REFUND. In addition they also offer a section of their website created for both men and women looking for either information or advice on ho… They did say they would reimburse me but I am doubtful.Had I known all these issues before ordering, I would have purchased elsewhere. Our website collected and compiled various consumer reviews about Dermstore and SkinStore as well as customer … Review #2399906 is a subjective opinion of poster. Detailed Ratings. User's recommendation: Can’t get through to customer service. Upon writing, I was informed skinstore would get back to me. They asked me if I click them at check out and I said I did. I checked my mailbox and my front door, though, there wasnt a single package insight.made tons of calls, still can not get it resolved and response, Is it possible to obtain and track the whereabouts of the package and where it had gone? Since January 29, 2020, I have been told no fewer than 3 times that my refund is being processed and that it takes 3-5 days to complete. DHL now has it in a dead letter pile. That's why I'm baffled at the review … Hopefully no issues with the device. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. All the relevant factors used by our algorithm provided an almost perfect score. In the Skin Care Clinic category www.skins tore.com. They don't have an actual phone number to call. 1.5 months later I still haven't received my package or any reply from the company let alone a delivery status update. This feature is currently under development. Review #2388333 is a subjective opinion of poster. 10/10, Two orders so far.