My order shipped December 25 and wasn't received until January 15th (to Canada)- I emailed them January 5 and they said my order was lost then the next day said it wasn't and I had to wait 8 days. And they only use "Standard Phrases" to reply you. None of them arrived on time and without me chasing the package. (This review is from lookfastatic.at) I ordered 3 months of subscription boxes. They have not learned to value their customers at all. Reviews. Strawberry net is a much more professional service. £52.00. We use cookies for analytics, personalization, and ads. Over a month ago I have ordered from 6 items. When my parcel arrived from Look Fantastic it was soaked in shampoo due to poor packing of my order. Absolutely disgusted. You use expensive skin creams, eat nutritious foods, and drink lots of water. Free Delivery for oder over 400 AED. Bad experience with the company's customer service team. Despicable cash grabbers, obviously trying to get more cash during a pandemic and playing with peoples right to a refund. We are OAPs trying to give a lovely Christmas gift. Ordered Christmas present along with makeup in their Black Friday offers on 30th November. One of the products was sticky and full of residue but the other two were good. Or should I say stole. Don't hold out any hope of getting my money back though! Overall the price is good but delivery to Singapore is kinda slow and no tracking order is hard to receive. Share. If you want to receive your goods shop somewhere else. Everything I’ve bought from the site has come in good condition and shipping speed is good as well. Please don't waste your money and buy elsewhere, because you most likely will never receive your item or a refund. I have tried in vain to reach the Company but after wasting my whole afternoon i feel exhausted by it and have to give up. Shop beauty, cosmetics, skincare, hair care and more. The standard of the boxes is consistently high but the June box is one of the best - great range of products all in reasonable sizes. I have finally found a face cream that actually works for my sensitive wussy skin from the very first box. Look Fantastic has a consumer rating of 1.26 stars from 410 reviews indicating that most customers are generally dissatisfied with their purchases. Be warned! Excellent I love shopping on lookfantastic they have everything a girlie needs and you can get it all in one go excellent service delivery is also very quick they always have good discounts especially if you subscribe 10/10 thankyou lookfantastic Sorry, there seems to have been an error. I've added some proof! I'm sorry to say that their level of service is terrible, which is a shame since their product range and offers are good. Terrible Experience.. Now it's Christmas Eve and again I'm messaging BEGGING for my money back. Every time! This company is not professional and you should not order from them. My husband purchased Sukin Skin Cream for his daughter and it arrived with tatty torn boxes and appears really old. I can't believe such a company doesn't have something as simple as cancel order button even minutes after a purchase. Search for a product or brand... lookfantastic International. The absolute worst customer service I have ever experienced. My order has not been delivered yet . You literally have to beg to even be given updates. Didn't arrive, and no more updates. They then proceeded to take. And did not refund for the actual order I placed. Diabolical Customer Service and never received a thing! I’ve recently used just my look too as they do free delivery with no min spend. And the recent addition of an Elle magazine with each box is yet another added bonus. I am livid! The beauty box arrived on time and well packaged again. I wish I'd checked reviews first I wish I'd checked reviews first! email from the company stating they were contacted by my bank to say there was a problem with my order etc. I have now read the reviews and wished I had before this fiasco started. ). Login Register Your Wishlist Your Orders Your Referrals 0 ... 4.6 Stars 261 Reviews 4.6 261. I am not sure if it's LF or the courier they chose, but the service provided was shocking. I've had the beauty boxes for almost a year now and love them so much that I've bought a subscription for both my mum and my mother in law in New Zealand. Read 1 more review about LOOKFANTASTIC Only the latest review will count in the company's TrustScore Chloe 3 reviews. Cheers for leaving your 5 star review! All I want is the items I ordered or a refund! My order was pending for more than a week and only changed to "shipped" until I wrote a complain. Today, almost a month later, l am still waiting for my products that I payed for on Black Friday. i bought some, till date no delivery yet. However not one parcel came to my door. This has to be the worst customer service I have ever received from a business! Did you eventually get your order? Then I practically had to BEG for them ti cancel the item. If not please feel free to contact us via: EMAIL: The best way to contact us is via our message centre within my account (please note, you will need to login before you can send a message). I use feel unique and look fantastic and never had any issues. I always love the beauty box as it is a great deal and gives me the chance to try out the new products at an offer. Useful. Bad experience! My order arrived missing half of the items. Most of the products in the beauty box are very good and worth buying the full-size version. After 1 hour of talking (well online anyway) with their customer service i am told it will be 3-5 days yet again before my refund goes through. But, they are amazing! Will try to recover my money through my bank. Great buy. Customer service is weird but besides that, I had a pretty good experience considering shipping was during Christmas holidays. Wish you lucky, Gain trust and grow your business with customer reviews. Bloggers Review the #LFBDAY Beauty Box. Europe's No. Need help? They dont know how to pack their orders, my order was damaged and therefore it didn't deliver to me when it arrived in my city. Login Register Wishlist Your Orders Your Referrals 0 0 My Basket There are currently no items in your basket. Again, avoid at all costs. They kept me waiting for 3 months while I sent over 15 emails to refund me my order! Browse a range of vitamin formula, solutions, acid products, foundation and more. Unprofessional and useless customer support, SCAMMERS Illegally renews Beauty Box for 6 months. Don't expect for anything to resolved within a week as it takes that long for a response. It's a good mix of quality products and they are not tiny samples either. Some are super nice and some are okay. Our LOOKFANTASTIC Hero Edit Limited Edition is going on sale in March! Unable to track it. from where i will get shipper details as i want to amend my name?? Shop Merken online bij lookfantastic Nederland met gratis bezorging. Really loved the lipstick by Bellapierre, the mask and also Emma Hardie's cream. However, lookfantastic is constantly monitoring the situation (and any official advice issued in connection with the same) and lookfantastic is taking sensible measures to protect customers and staff. The Ordinary is made to target sensitive skin as their skincare lin is free from parabens, mineral oil and sulphates. Don't miss out on any exclusive discounts, sign up to our newsletter now! Lookfantastic has collected 792 reviews with an average score of 1.39 it's been 3 weeks already, 7 DIY Cosmetic Surgery Secrets That Will Save You Thousands of Dollars, Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. This was after showering twice to lighten it a bit. When I didn't receive my product after waiting for 3 months, they just didn't care and said there was nothing they could do. Hi,
it's been sitting in seoul customs for a month so no guarantee they will get it. Share. I have just checked the seals on the creams and they are broken. This is what I … how to ask del. I have urged customer service to resolve the issue by simply replacing the damaged products that was returned to them. 0 i placed 2 orders with different companies and have received both of those orders. I strongly recommend NOT to buy from them. That is my first beautiful box and I am very satisfy with it, with all thinks inside the box.Thank you . Read genuine and unbiased product reviews from our customers. Their responses are always come across cold, even got my name wrong. Usually a voucher code flying about too. Messaged customer service who said to allow 21 days for delivery, but why? We hope you'll find the answer here to any question you may have. Save extra with the latest LookFantastic discount codes at CupoNation Singapore All codes are verified & 100% working ⭐ Today's coupon: 25% OFF. but it's actually based in UK. LOOKFANTASTIC Beauty Box Subscription Customer Reviews from Lookfantastic Singapore. I am a regular customer with look fantastic and usually have no problem but last week I placed an order which a free gift worth £20 . The customer service didn't even bother to reply to an email I have sent them a week ago. ... Lookfantastic Singapore But overall, a great way to try products and a nice treat to myself every month. I wrote to them again yesterday and they said they can't do anything because I selected standard shipping that is NOT tracked and that the shipping can take up to 30 DAYS! TheSmartLocal Ranked Most Popular Bloggers in Singapore 2013 / 2014 / 2015 [Lifestyle Blog] TIN (The Influencer Network) Top 50 Singapore Bloggers 2014. For the record, was given the round around and ended up conversing with different reps namely Mica, Ciara, Brad and Jennifer, and none were actually helpful. There are a lucky few who never have issues but not worth taking the chance. Active lookfantastic promo codes & deals in Singapore, updated February 2021. Read genuine and unbiased product reviews from our customers. I have reported this to fraud dept and since received a Bull$#*! First time using this company. Would NEVER recommend this company. Terrible customer service, don't reply to email / contact. You've already flagged this Reply from Lookfantastic. https://www.lookfantastic.com.sg .please advise ? We suggest you review the WHO website for latest ... Russia Lookfantastic Singapore … Already looking forward to July's box!! Look Fantastic has a consumer rating of 1.26 stars from 407 reviews indicating that most customers are generally dissatisfied with their purchases. lookfantastic International. I used them because where I live (Malta) I don't have much choice. Sign up for the waitlist so you don’t miss out on this locally sourced Beauty Box filled with 7 skincare products and an accessory worth over $150. Theirs some things I wouldn't use this month but still great to hand on to family members. Reply. It ended up arriving after the 8 days but I got my package. Been waiting for a product for over a month and received no help from your customer service team. Save more on over 12,000 beauty products from over 500 premium brands. I had a terrible experience also on customer service live chat- my advice is to contact them through facebook or comment within alive post where everyone will see. Read 1 more review about Lookfantastic Only the latest review will count in the company's TrustScore Petra H 2 reviews. @LookfantasticCS will sort it!_? Do NOT buy from them, you can get so much better! Whereafter you need to rebox and return via the post office! YET! Lookfantastic Malaysia. They don't seem to realise that they are dealing with expensive products. Looking forward to receiving my next box of goodies! Share. Signed up to receive the Beauty Box on a monthly basis. LOOKFANTASTIC Beauty Box Subscription Customer Reviews from lookfantastic International. My item arrived after 21 days despite tracking saying it would be delivered in 6, item had damaged and crumpled packaging, product looked like it had been crushed in a door and no apology. Horrible costumer service. While your body thanks you for these efforts,... We’re in this together! do they sell fake products? Will not use again. Avoid! Wij hebben het grootste aanbod op premium merken van lokale en internationale merken. Honestly I never write reviews but I have had such a terrible experience, others should be aware if they have issues, they will be treated as if that's their fault. Quick Buy Olaplex Shampoo and Conditioner Bundle Move to Wishlist Save to Wishlist B / Beauty 8 best online shopping sites for beauty products with free shipping to Singapore. not too happy about the turn around time. Find out what some of the lovely #LFAmbassadors have had to say about this month's #LFBDAY edition of the Lookfantastic Beauty Box. This is the second monthly box I have received and I am already looking forward to the next. I am being told I have received everything. With that, LookFantastic Singapore continues to grow and has grown from strength to strength, leading today’s online beauty market. Do not buy anything from these con artists! Qoo10 Best Online Shopping Blog (SBA 2013) I'm a Star Clozetter! Free delivery available. More skincare and less makeup is amazing. Then told me not in stock and no timeframe of when it would be. Customer reviews are independent and do not represent the views of The Hut Group. This should get their attention. Shop The Ordinary skincare range at lookfantastic US. I ordered on 7th Feb and got a message saying my order would be delivered 10th or 11th. Avoid at all costs. You have to pay for next. Warning to people, make sure you follow up with your bank to get a refund. 18.6k Followers, 579 Following, 1,513 Posts - See Instagram photos and videos from Lookfantastic Singapore (@lookfantastic_sg)